Privacy Policy

Last updated: [11-6-2026]

This Privacy Policy describes how Pickle & Chill. (“we”, “us”, “our”) collects, uses, and protects information you provide when you visit our website pickleandchill.in (the “Site”) or use our court booking, coaching, and membership services.

1. Information We Collect

We collect the following types of information:

Information you give us directly:

  • Name, email address, phone number — when you book a court, request coaching, sign up for a membership, or contact us.

  • Booking details — date, time, court type, and any notes you provide.

  • Communications — messages you send to us via email, WhatsApp, or contact forms.

Information collected automatically:

  • Basic technical data such as your IP address, browser type, device type, and pages visited, collected through standard server logs and Google Analytics (if enabled).

  • Cookies and similar tracking technologies — see our Cookies Policy for details.

2. How We Use Your Information

We use your information to:

  • Process and confirm your court bookings, coaching sessions, and memberships.

  • Communicate with you about your bookings, account, or inquiries.

  • Send you updates about our services (only if you have opted in).

  • Improve our Site, services, and customer experience.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Service providers who help us operate the Site and our business — for example, our website host (Hostinger), form provider (Google Forms), and payment processors. These parties access your data only to perform services for us.

  • Authorities when required by law, court order, or to protect our rights and the safety of others.

  • Successors in the event of a merger, acquisition, or sale of our business.

4. Data Retention

We retain your booking and account information for as long as necessary to provide our services and comply with legal, accounting, or reporting obligations. Booking records are typically kept for as long as needed. You may request earlier deletion subject to applicable law.

5. Your Rights

This policy is compliant with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as other applicable Indian laws.

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information, subject to legal exceptions.

  • Withdraw consent for marketing communications at any time.

  • Lodge a complaint with the Data Protection Board of India.

To exercise any of these rights, please contact us at [admin@pickleandchillindia.org].

6. Security

We use reasonable technical and organizational measures to protect your information, including secure servers and encrypted connections (HTTPS). However, no method of transmission over the internet is fully secure; we cannot guarantee absolute security.

7. Children’s Privacy

Our services are intended for users aged 13 and above. For minors using our coaching or court facilities, a parent or guardian’s consent is required. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

8. Third-Party Links

Our Site may contain links to third-party websites (such as Turftown). We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing any information.

9. International Transfers

Some of our service providers (e.g., Google) may store data outside India. By using our Site, you consent to the transfer of your information to such locations, where it will be protected by safeguards consistent with this Policy and applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Continued use of the Site after changes constitutes acceptance of the revised Policy.

11. Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Pickle & Chill, Kavetty Naidu layout, Sowripalayam, Coimbatore 641028 , Tamil Nadu, India Email: admin@pickleandchillindia.org Phone: +91 80567 89980